Software Tracking and Reporting Module

We provide CatchAll free of charge to our window and door manufacturer customers. CatchAll enables you to submit enhancement suggestions, work requests, or issues directly to WTS Paradigm®. Its tracking and reporting capabilities ensure that none of your ideas or concerns slip through the cracks.

Centralized database with a single entry point for your employees to make submissions
Detailed submission info for effective tracking and reporting, such as date request was made, type of request, priority, status, and/or description
Automatic notification for WTS Paradigm® when you submit an issue so one of our software experts can diagnose and address it right away
Real-time tracking of each submission so you can monitor them from submission to resolution
Status reporting on all current and prior submissions for both the employees making submissions and management staff